Administrative support

Our goal is to make administrative services more accessible to vulnerable individuals, without discrimination based on their social situation or language. Staff and volunteers regularly welcome them, answer their questions, and assist them with their procedures, including accompanying them to external appointments (social worker, employer, housing provider, etc.).

  • Requests for RSA Allocation from the C.A.F.

  • Printing family quotient certificates from the C.A.F. website.

  • Request for CMU (Universal Health Coverage) from the C.P.A.M.

  • Requests for social housing from Nantes Métropole Habitat and various social landlords.

  • Request for Grace Periods on Debts or Overpayments from the C.A.F.

  • Requests for partial or full exemptions for payment of the housing tax from the tax office.

  • Request to Open a Bank Account

  • Monthly declarations and printing of certificates from the Pôle Emploi website.

  • French nationality

  • Exchange and collaboration with social workers in the neighborhood to better assist individuals.

  • Nationalization Application Files (by decree or marriage)

  • Application files for residence permits following marriage.

  • Application files for residence permits after receiving a job offer.

  • Family Reunification Files for a Spouse Living Abroad

  • Asylum application files for political refugees (Syria, Iraq, Sudan…).

  • Files for Regularization Requests for a Father of a French Child

  • Appeal letters against a decision of refusal for regularization made by the prefecture.

  • Application Files for Family Name Correction on the ID Card

  • Cover Letters and CVs for Job Search

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